faq

1. What kind of products does Episent offer?
Episent specializes in high-quality kitchen tools, camping gear, patio accessories, and cleaning essentials. Whether you're indoors or outdoors, we provide everything you need to make life easier and more enjoyable.

2. Do you ship nationwide?
Yes! We offer fast and reliable shipping across the country. Shipping times and costs will be calculated at checkout.

3. Are your products eco-friendly?
We are committed to offering sustainable and eco-conscious products wherever possible. Look for our “Eco Choice” label on select items.

4. Can I return or exchange a product?
Absolutely. If you're not completely satisfied, you can return or exchange most items within 7–14 days of delivery. Please refer to our return policy for full details.

5. Do you offer discounts or promotions?
Yes! Follow us on social media or subscribe to our newsletter to stay updated on seasonal sales, bundle deals, and exclusive discounts.

6. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery status in real time.

7. Do you offer bulk or wholesale pricing?
Yes, we do offer bulk and wholesale options for businesses or large orders. Please contact our support team for more information.

8. How can I contact customer support?
You can reach our friendly support team via email at [support@episent.com] or through the contact form on our website. We're here to help!